Bugs
History items on the Lead Details Screen now word wrap properly.
When setting distribution caps in Pull/Push distribution, the recipient list no longer gets scrambled.
Update to prevent sending Appointment Created notifications when a user updates an existing appointment.
Fixed a race condition which sometimes allowed leads which were invalidated to get pulled.
Improvements
Optimizations made to lead sync service to use a higher performing service bus.
Minor performance improvements and backend logging for bulk notifications.
RingResponse
API Optimizations related to handling inbound calls.
Reduced the audible alert volume to 40% for incoming calls.
Fixed a bug related to recording audio files for Voice Mail Drops.
Fixed a bug related to sometimes preventing a user from transferring calls into either a Call Flow or to another RingResponse user.
When creating a Text SMS template, the message now word wraps correctly within the user interface when referencing a URL.
Fixed an issue on Round Robin call distribution to more appropriately alert the next user if the previous user dismisses a call.
Calls Column now exports appropriately with the total number of inbound calls, outbound calls and voicemails on a lead.
Completed user interface updates to the Text SMS Messaging Center when dealing with leads with no first or last name.