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Configure User 'State' Criteria

Perfect for making sure your sales team can only work leads in U.S. States. Great for RingResponse and Pull Based Distribution

Gabriel Buck avatar
Written by Gabriel Buck
Updated over a week ago

As an administrator, you can regulate the leads your sales team work by state. This is perfect if you have NMLS state licensing you want to enforce, or decide to enforce leads worked by region. The leads a user can work via Pull Distribution are evaluated off the state value specified in the system field of state

User State Criteria

  • Navigate to More > Settings > Setup User State Criteria

User State Criteria

  • Navigate to the appropriate user and select the Pencil icon. 

Edit State Criteria

  • Select Change Selected States. Add the appropriate states and select Save. 

Note: Any changes made here will automatically update any recipients within your Distribution Strategy.

Adding State Criteria

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