Overview
The Scheduled Delivery feature allows you to compose an email now but delay its sending to a later, more strategic time. This ensures your message arrives when it is most likely to be seen and engaged with, whether you're working outside of a prospect's business hours or planning a campaign in advance.
Key Functionalities
Pre-set Delay Options: Schedule delivery with one-click shortcuts for immediate delivery (default), 1 hour, 4 hours, or 12 hours delays.
Custom Date & Time: Choose a specific future date and time for precision scheduling.
Timezone Selection: Specify the timezone for delivery to align with your recipient's local time.
Universal Access: Available whether you are composing a new email or using a pre-made template or snippet.
How to Schedule an Email
Step 1: Compose Your Email
Start composing a new email or select an email template to begin editing.
Step 2: Access Schedule Options
Locate the send/schedule option (typically next to the standard "Send" button).
Choose Schedule Delivery.
Step 3: Choose Your Delivery Time
Select one of the quick-delay options (1, 4, or 12 hours) OR
Select Custom Time to open a detailed scheduler.
In the custom scheduler:
Select the desired Date.
Select the desired Time.
Choose the appropriate Timezone.
Confirm your selection to schedule the email.
The email will be sent automatically at the scheduled time.
Best Practices
Respect business hours: Schedule emails to arrive during typical working hours (9 AM - 5 PM) in the recipient's timezone.
Account for timezones: Always double-check the timezone setting when emailing contacts in different regions.