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Enabling RingResponse

How to turn RingResponse on to start using inbound IVR and outbound dialing solution

Gabriel Buck avatar
Written by Gabriel Buck
Updated over a week ago

Before you can use RingResponse, you must enable the integration for ClickPoint. After the feature is enabled, make sure you enable it for your sales team as outlined below.

Enabling RingResponse for ClickPoint

  • Navigate to More, select Settings, and select RingResponse Features under the group Capture and Route Phone Calls + Outbound Dialing.

  • RingResponse requires activation under both Inbound and Outbound Call if you wish to make and receive calls. If you wish to also send text messages, make sure to enable RingResponse Text SMS.

RingResponse Integration

Update User Role

Enabling RingResponse for Users

  • Once the feature is enabled, make sure you enable RingResponse for your individual users via the Manage Users screen. 

Enabling RingResponse for your Users

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